EPX Elevated Payment Failure Rates

Incident Report for Payments Hub

Resolved

Credit card processing is fully restored. All systems are back to normal operations, and transaction processing has stabilized.

Posted Aug 13, 2026 - 16:40 EDT

Monitoring

We have identified the issue affecting credit card authorizations and a fix has been applied. We are monitoring the recovery of success rates. You may begin re-attempting transactions. Thank you for your patience.

Posted Aug 13, 2026 - 13:44 EDT

Investigating

We are currently experiencing elevated failure rates with credit card processing. Our engineering team is actively investigating the issue, and we will provide immediate updates as new information becomes available.

Posted Aug 13, 2026 - 12:32 EDT

This incident affected: Merchant Processing (EPX).