Payments Hub
All Systems Operational
Merchant Processing Operational
EPX ? Operational
Global (Partner) Operational
First Data (Partner) Operational
Federal Reserve - Merchant Funding (External) ? Operational
Payanywhere Operational
Payanywhere - Processing ? Operational
Payments Hub - Merchant Portal ? Operational
NAB Services Operational
Merchant Enrollment ? Operational
Merchant Portals & Reporting ? Operational
Agent Portal & Reporting ? Operational
Agent Funding ? Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Velocity Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
SALIDO Operational
SALIDO - App Operational
SALIDO - Bridge Operational
SALIDO - Online Ordering Operational
Point and Pay Operational
CDI Operational
Shared Services (Customer Facing) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2020

No incidents reported today.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Resolved - This incident has been resolved.
Nov 25, 22:57 EST
Update - Additionally, due to the Amazon AWS issues, merchants may experience an error logging into paymentshub.com . Agent logins are not affected at this time.
Nov 25, 13:56 EST
Update - We are monitoring Amazon's progress in resolving AWS East outages within their infrastructure impacting many AWS customers, including our Portal.
Nov 25, 12:53 EST
Update - We are continuing to work on a fix for this issue.
Nov 25, 11:51 EST
Identified - The login difficulty has been attributed to an AWS US-East network outage affecting many Amazon Web Service customers, including PayAnywhere. We will provide updates as status changes.
Nov 25, 11:46 EST
Investigating - We are currently investigating this issue.
Nov 25, 11:22 EST
Nov 24, 2020

No incidents reported.

Nov 23, 2020
Resolved - The issue has been resolved, services are stable and all systems are operating normally.
Nov 23, 05:35 EST
Identified - We are currently investigating an issue impacting Inovio customers. This is impacting the gateway services as well as the portal.
Nov 23, 04:28 EST
Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.