Payments Hub Status

Payments Hub

All Systems Operational

Merchant Processing Operational

EPX Operational

Global (Partner) Operational

First Data (Partner) Operational

Payanywhere Operational

Payanywhere - Processing Operational

Payments Hub - Merchant Portal Operational

NAB Services Operational

Merchant Enrollment Operational

Merchant Portals & Reporting Operational

Agent Portal & Reporting Operational

Funding Operational

Terminal Downloads (NAB/EPX) Operational

Processing Gateways Operational

Velocity Operational

Inovio Gateway Operational

Inovio Customer Portal Operational

Point and Pay Operational

CDI Operational

Shared Services (Customer Facing) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 30, 2020

No incidents reported today.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

Inovio - Gateway API

Resolved - The issue has been resolved, all systems are fully operational.
May 26, 20:29 EDT

Identified - We have identified an issue with the Inovio gateway API and are currently working on a solution.
May 26, 20:02 EDT

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

Processing - Dialup Merchants

Resolved - This incident has been resolved, all systems are operational.
May 18, 11:59 EDT

Update - We are continuing to investigate this issue.
May 18, 09:18 EDT

Investigating - We are investigating an issue that appears to be affecting processing with some of our dialup customers.
May 18, 09:02 EDT

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.