Payments Hub
All Systems Operational
Merchant Processing Operational
EPX ? Operational
Global (Partner) Operational
First Data (Partner) Operational
Payanywhere Operational
Payanywhere - Processing ? Operational
Payanywhere Inside - Merchant Portal ? Operational
NAB Services Operational
Merchant Enrollment ? Operational
Merchant Portals & Reporting ? Operational
Agent Portal & Reporting ? Operational
Funding ? Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Velocity Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
Point and Pay Operational
CDI Operational
Shared Services (Customer Facing) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 22, 2020

No incidents reported today.

Jan 21, 2020

No incidents reported.

Jan 20, 2020
Completed - The scheduled maintenance has been completed.
Jan 20, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 06:00 EST
Scheduled - We will be doing maintenance on Monday, January 20 between 6:00-6:30a EST. During that time users may experience disruptions when using Paymentshub.com, Payanywhere, enrollment and reporting services.
Jan 17, 16:58 EST
Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Completed - The scheduled maintenance has been completed.
Jan 16, 06:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 05:00 EST
Scheduled - On Thursday morning, January 16, 2020, between 5 AM ET and 6 AM ET, maintenance will be performed to correct a system-related issue. During this period, EPX's webSuite and vPost may be briefly unavailable. All other processing will be unaffected.
Jan 15, 16:47 EST
Jan 15, 2020
Completed - The scheduled maintenance has been completed.
Jan 15, 06:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 06:01 EST
Scheduled - We will be doing system maintenance on 1/15/2020 between 6:00-6:15am EST. Users may experience brief disruptions while accessing the Paymentshub (merchant portal) and some enrollment related features.
Jan 14, 12:49 EST
Jan 14, 2020

No incidents reported.

Jan 13, 2020
Resolved - This incident has been resolved.
Jan 13, 10:22 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 08:57 EST
Investigating - We are currently investigating this issue.
Jan 13, 08:30 EST
Completed - The scheduled maintenance has been completed.
Jan 13, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 07:02 EST
Scheduled - We will be doing system maintenance on 1/13/2020 between 7:00-7:30am EST. Users may experience intermittent disruptions during that time with certain reporting related features on https://partner.paymentshub.com
Jan 12, 22:30 EST
Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020
Completed - The scheduled maintenance has been completed.
Jan 8, 22:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 22:01 EST
Scheduled - We will be do system maintenance between 10:00-10:30pm EST. Users may experience intermittent disruptions during that time with merchant enrollment related features on https://partner.paymentshub.com and https://shop.paywhere.com.
Jan 8, 14:50 EST