Payments Hub
All Systems Operational
Merchant Processing Operational
EPX ? Operational
Global (Partner) Operational
First Data (Partner) Operational
Federal Reserve - Merchant Funding (External) ? Operational
Payanywhere Operational
Payanywhere - Processing ? Operational
Payments Hub - Merchant Portal ? Operational
NAB Services Operational
Merchant Enrollment ? Operational
Merchant Portals & Reporting ? Operational
Agent Portal & Reporting ? Operational
Agent Funding ? Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Velocity Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
SALIDO Operational
SALIDO - App Operational
SALIDO - Bridge Operational
SALIDO - Online Ordering Operational
Point and Pay Operational
CDI Operational
Shared Services (Customer Facing) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 10, 2020

No incidents reported today.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020
Inovio - API and Portal Timeouts
Resolved - The issue has been resolved all services have been restored.
Jul 7, 15:16 EDT
Identified - We have identifed and are in the process of correcting an intermittent issue affecting Inovio API and portal users.
Jul 7, 14:47 EDT
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020
Payments Hub & Payanywhere: Authentication/Login Issues
Resolved - This incident has been resolved.
Jul 1, 21:06 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 18:18 EDT
Investigating - We are currently investigating reports with merchants experiencing delays or timeouts when logging in to Payments Hub or Payanywhere.
Jul 1, 14:13 EDT
Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020
Inovio - API Delays
Resolved - This incident has been resolved, all systems are operating normally.
Jun 26, 15:29 EDT
Investigating - We are investigating slow downs with Inovio API processing. Users may experience delayed response times.
Jun 26, 14:31 EDT
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