Payments Hub Status

Payments Hub

All Systems Operational

Merchant Processing Operational

EPX Operational

Global (Partner) Operational

First Data (Partner) Operational

Payanywhere Operational

Payanywhere - Processing Operational

Payanywhere Inside - Merchant Portal Operational

NAB Services Operational

Merchant Enrollment Operational

Merchant Portals & Reporting Operational

Agent Portal & Reporting Operational

Funding Operational

Terminal Downloads (NAB/EPX) Operational

Processing Gateways Operational

Velocity Operational

Inovio Gateway Operational

Inovio Customer Portal Operational

Point and Pay Operational

CDI Operational

Shared Services (Customer Facing) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 22, 2020

No incidents reported today.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

Scheduled Maintenance - Portals and Enrollment

Completed - The scheduled maintenance has been completed.
Jan 20, 06:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 06:00 EST

Scheduled - We will be doing maintenance on Monday, January 20 between 6:00-6:30a EST. During that time users may experience disruptions when using Paymentshub.com, Payanywhere, enrollment and reporting services.
Jan 17, 16:58 EST

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

Scheduled Maintenance - EPX vPost / webSuite

Completed - The scheduled maintenance has been completed.
Jan 16, 06:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 05:00 EST

Scheduled - On Thursday morning, January 16, 2020, between 5 AM ET and 6 AM ET, maintenance will be performed to correct a system-related issue. During this period, EPX's webSuite and vPost may be briefly unavailable. All other processing will be unaffected.
Jan 15, 16:47 EST

Jan 15, 2020

Scheduled Maintenance - Merchant Portal

Completed - The scheduled maintenance has been completed.
Jan 15, 06:15 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 06:01 EST

Scheduled - We will be doing system maintenance on 1/15/2020 between 6:00-6:15am EST. Users may experience brief disruptions while accessing the Paymentshub (merchant portal) and some enrollment related features.
Jan 14, 12:49 EST

Jan 14, 2020

No incidents reported.

Jan 13, 2020

EPX processing

Resolved - This incident has been resolved.
Jan 13, 10:22 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 08:57 EST

Investigating - We are currently investigating this issue.
Jan 13, 08:30 EST

Scheduled Maintenance - Merchant Residual Reporting

Completed - The scheduled maintenance has been completed.
Jan 13, 07:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 07:02 EST

Scheduled - We will be doing system maintenance on 1/13/2020 between 7:00-7:30am EST. Users may experience intermittent disruptions during that time with certain reporting related features on https://partner.paymentshub.com
Jan 12, 22:30 EST

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

Scheduled Maintenance - Merchant Enrollment

Completed - The scheduled maintenance has been completed.
Jan 8, 22:15 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 22:01 EST

Scheduled - We will be do system maintenance between 10:00-10:30pm EST. Users may experience intermittent disruptions during that time with merchant enrollment related features on https://partner.paymentshub.com and https://shop.paywhere.com.
Jan 8, 14:50 EST