Payments Hub Status

Payments Hub

All Systems Operational

Merchant Processing Operational

EPX Operational

Global (Partner) Operational

Fiserv (Partner) Operational

Federal Reserve - Merchant Funding (External) Operational

Payanywhere Operational

Payanywhere - Processing Operational

Payments Hub - Merchant Portal Operational

NAB Services Operational

Merchant Enrollment Operational

Merchant Portals & Reporting Operational

Agent Portal & Reporting Operational

Funding Operational

Terminal Downloads (NAB/EPX) Operational

Processing Gateways Operational

Velocity Operational

Inovio Gateway Operational

Inovio Customer Portal Operational

PayTrace Operational

JSON API Operational

Virtual Terminal Operational

Branded Site Operational

Traditional API & Secure Checkout Operational

Reports - Billing | Invoicing Operational

SALIDO Operational

SALIDO - App Operational

SALIDO - Bridge Operational

SALIDO - Online Ordering Operational

Point and Pay Operational

Hospitality Operational

Shared Services (Customer Facing) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 27, 2023

No incidents reported today.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

External - Citizens Bank Delayed Funding

Resolved - This incident has been resolved.
Jan 18, 13:57 EST

Monitoring - This mornings deposits will be delayed for a small number of merchants as a result of a downstream network issue, Citizens is aware of the issue and working on a resolution. We will continue to closely monitor the situation.
Jan 18, 08:18 EST

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.