Payments Hub Status

Payments Hub

All Systems Operational

Merchant Processing Operational

EPX Operational

Global (Partner) Operational

First Data (Partner) Operational

Federal Reserve - Merchant Funding (External) Operational

Payanywhere Operational

Payanywhere - Processing Operational

Payments Hub - Merchant Portal Operational

NAB Services Operational

Merchant Enrollment Operational

Merchant Portals & Reporting Operational

Agent Portal & Reporting Operational

Agent Funding Operational

Terminal Downloads (NAB/EPX) Operational

Processing Gateways Operational

Velocity Operational

Inovio Gateway Operational

Inovio Customer Portal Operational

SALIDO Operational

SALIDO - App Operational

SALIDO - Bridge Operational

SALIDO - Online Ordering Operational

Point and Pay Operational

CDI Operational

Shared Services (Customer Facing) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 1, 2020

No incidents reported today.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

Paymentshub.com login difficulty

Resolved - This incident has been resolved.
Nov 25, 22:57 EST

Update - Additionally, due to the Amazon AWS issues, merchants may experience an error logging into paymentshub.com . Agent logins are not affected at this time.
Nov 25, 13:56 EST

Update - We are monitoring Amazon's progress in resolving AWS East outages within their infrastructure impacting many AWS customers, including our Portal.
Nov 25, 12:53 EST

Update - We are continuing to work on a fix for this issue.
Nov 25, 11:51 EST

Identified - The login difficulty has been attributed to an AWS US-East network outage affecting many Amazon Web Service customers, including PayAnywhere. We will provide updates as status changes.
Nov 25, 11:46 EST

Investigating - We are currently investigating this issue.
Nov 25, 11:22 EST

Nov 24, 2020

No incidents reported.

Nov 23, 2020

Inovio - Gateway Issues

Resolved - The issue has been resolved, services are stable and all systems are operating normally.
Nov 23, 05:35 EST

Identified - We are currently investigating an issue impacting Inovio customers. This is impacting the gateway services as well as the portal.
Nov 23, 04:28 EST

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.