All Systems Operational

Merchant Processing Operational
EPX Operational
Global (Partner) Operational
Fiserv (Partner) Operational
Federal Reserve - Merchant Funding (External) Operational
Banking Networks - Funding (External) Operational
Payanywhere & Payments Hub Operational
Payanywhere Operational
Payments Hub - Merchant Portal Operational
North Services Operational
Merchant Enrollment Operational
Agent Portal & Reporting Operational
Funding Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
PayTrace Operational
JSON API Operational
Virtual Terminal Operational
Branded Site Operational
Traditional API & Secure Checkout Operational
Reports - Billing | Invoicing Operational
SALIDO Operational
SALIDO - App Operational
SALIDO - Bridge/Web Access Operational
SALIDO - Reporting Operational
SALIDO - Online Ordering Operational
SALIDO - Integrations Operational
Factor4 - Giftcards Operational
SALIDO - Payment Processing Integrations Operational
Point and Pay Operational
Shared Services (Customer Facing) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 15, 2026

No incidents reported today.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

EPX Elevated Payment Failure Rates
Resolved - Credit card processing is fully restored. All systems are back to normal operations, and transaction processing has stabilized.
Aug 13, 16:40 EDT
Monitoring - We have identified the issue affecting credit card authorizations and a fix has been applied. We are monitoring the recovery of success rates.  You may begin re-attempting transactions. Thank you for your patience.
Aug 13, 13:44 EDT
Investigating - We are currently experiencing elevated failure rates with credit card processing. Our engineering team is actively investigating the issue, and we will provide immediate updates as new information becomes available.
Aug 13, 12:32 EDT

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Payanywhere and Payments Hub Reporting Maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 11:00 EDT
Scheduled - As part of our constant focus on providing the highest level of security and service for you, Payments Hub and Payanywhere will undergo scheduled system maintenance on Tuesday, August 11, 2026, beginning at 11:00 am ET and ending at approximately 12:30 pm ET.

During this window you may experience a delay viewing new data on Payments Hub and Payanywhere; however, payments or processing will not be impacted.    Thank you for your patience.
Aug 10, 13:31 EDT

Aug 10, 2026

Partner Portal: Intermittent Page Load Errors
Resolved - The issue was identified and resolved. Thank you for your patience.
Aug 10, 13:03 EDT
Investigating - Some users are currently experiencing issues logging in to the Partner Portal and receiving a "page not found" error upon login. The issue is intermittent and does NOT impact merchant processing. If you receive this message you can access the site and pages via the left side navigation.
Aug 10, 10:06 EDT

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

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