Payments Hub
All Systems Operational
Merchant Processing Operational
EPX ? Operational
Global (Partner) Operational
First Data (Partner) Operational
Payanywhere Operational
Payanywhere - Processing ? Operational
Payments Hub - Merchant Portal ? Operational
NAB Services Operational
Merchant Enrollment ? Operational
Merchant Portals & Reporting ? Operational
Agent Portal & Reporting ? Operational
Funding ? Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Velocity Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
Point and Pay Operational
CDI Operational
Shared Services (Customer Facing) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 30, 2020

No incidents reported today.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020
Resolved - The issue has been resolved, all systems are fully operational.
May 26, 20:29 EDT
Identified - We have identified an issue with the Inovio gateway API and are currently working on a solution.
May 26, 20:02 EDT
May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020
Resolved - This incident has been resolved, all systems are operational.
May 18, 11:59 EDT
Update - We are continuing to investigate this issue.
May 18, 09:18 EDT
Investigating - We are investigating an issue that appears to be affecting processing with some of our dialup customers.
May 18, 09:02 EDT
May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.