Monitoring - NAB is working with one of our vendors to address an issue impacting orders for Verifone/Ingenico equipment. As a result we have a backlog for those devices. For urgent orders please contact the customer care team for options. Existing orders may also be updated to PAX devices for faster delivery.
May 19, 2023 - 16:03 EDT
Merchant Processing
Operational
EPX
?
Operational
Global (Partner)
Operational
Fiserv (Partner)
Operational
Federal Reserve - Merchant Funding (External)
?
Operational
Resolved -
This incident has been resolved.
May 27, 10:20 EDT
Monitoring -
Magensa team has identified and resolved the issue. We will continue to monitor.
May 26, 18:03 EDT
Investigating -
Magensa is experiencing a payment processing outage. This will only affect merchants processing payments via Magensa with SALIDO. The Magensa team are currently investigating the issue. Merchants may experience delays or interruptions to payment processing temporarily. SALIDO will update as soon as we know more.
May 26, 17:04 EDT