Payments Hub
All Systems Operational
Merchant Processing Operational
EPX ? Operational
Global (Partner) Operational
Fiserv (Partner) Operational
Federal Reserve - Merchant Funding (External) ? Operational
Payanywhere Operational
Payanywhere - Processing ? Operational
Payments Hub - Merchant Portal ? Operational
NAB Services Operational
Merchant Enrollment ? Operational
Merchant Portals & Reporting ? Operational
Agent Portal & Reporting ? Operational
Funding ? Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Velocity Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
PayTrace Operational
JSON API Operational
Virtual Terminal Operational
Branded Site Operational
Traditional API & Secure Checkout Operational
Reports - Billing | Invoicing Operational
SALIDO Operational
SALIDO - App Operational
SALIDO - Bridge Operational
SALIDO - Online Ordering Operational
Point and Pay Operational
Hospitality Operational
Shared Services (Customer Facing) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 27, 2023

No incidents reported today.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023
Resolved - This incident has been resolved.
Jan 18, 13:57 EST
Monitoring - This mornings deposits will be delayed for a small number of merchants as a result of a downstream network issue, Citizens is aware of the issue and working on a resolution. We will continue to closely monitor the situation.
Jan 18, 08:18 EST
Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.