Payments Hub Status

Payments Hub

All Systems Operational

Merchant Processing Operational

EPX Operational

Global (Partner) Operational

First Data (Partner) Operational

Federal Reserve - Merchant Funding (External) Operational

Payanywhere Operational

Payanywhere - Processing Operational

Payments Hub - Merchant Portal Operational

NAB Services Operational

Merchant Enrollment Operational

Merchant Portals & Reporting Operational

Agent Portal & Reporting Operational

Agent Funding Operational

Terminal Downloads (NAB/EPX) Operational

Processing Gateways Operational

Velocity Operational

Inovio Gateway Operational

Inovio Customer Portal Operational

SALIDO Operational

SALIDO - App Operational

SALIDO - Bridge Operational

SALIDO - Online Ordering Operational

Point and Pay Operational

CDI Operational

Shared Services (Customer Facing) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 25, 2020

No incidents reported today.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

EPX - VISA timeouts

Resolved - This issue has been fully resolved. All iperations are normal at this time.
Sep 22, 19:02 EDT

Monitoring - We are monitoring an ongoing upstream issue that briefly caused timeouts on a portion of VISA traffic on the EPX platform. We have taken actions to move away from the affected service, and are no longer seeing any direct impact. We will continue to watch the situation closely.
Sep 22, 16:22 EDT

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

Inovio - processing and portal

Resolved - The incident has been resolved. Inovio gateway and portal are fully operational at this time.
Sep 14, 22:05 EDT

Identified - We have identified an issue with Inovio portal and gateway currently impacting Inovio gateway users.
Sep 14, 21:51 EDT

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.