EPX - Processing
Incident Report for Payments Hub
Resolved
All systems have resumed normal operations. This issue has been resolved.
Posted May 13, 2021 - 16:21 EDT
Update
We are continuing to monitor for any further issues.
Posted May 13, 2021 - 15:58 EDT
Monitoring
We have identified an issue impacting EPX merchants ability to process transactions. At this time systems are in the process of recovering. If you are still experiencing difficulties processing at this time please attempt to reboot your terminal prior to contacting support.
Posted May 13, 2021 - 15:51 EDT
This incident affected: Merchant Processing (EPX) and Payanywhere (Payanywhere).
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