Paymentshub.com login difficulty
Incident Report for Payments Hub
Resolved
This incident has been resolved.
Posted Nov 25, 2020 - 22:57 EST
Update
Additionally, due to the Amazon AWS issues, merchants may experience an error logging into paymentshub.com . Agent logins are not affected at this time.
Posted Nov 25, 2020 - 13:56 EST
Update
We are monitoring Amazon's progress in resolving AWS East outages within their infrastructure impacting many AWS customers, including our Portal.
Posted Nov 25, 2020 - 12:53 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 25, 2020 - 11:51 EST
Identified
The login difficulty has been attributed to an AWS US-East network outage affecting many Amazon Web Service customers, including PayAnywhere. We will provide updates as status changes.
Posted Nov 25, 2020 - 11:46 EST
Investigating
We are currently investigating this issue.
Posted Nov 25, 2020 - 11:22 EST
This incident affected: Payanywhere (Payanywhere - Processing, Payments Hub - Merchant Portal).