Notice: Enrollment Service Interruption

Incident Report for Payments Hub

Monitoring

Status Update: Attachment downloads are temporarily unavailable, but our enrollment process is otherwise fully active. The UW team continues to accept, process, and review all applications.

Posted Nov 09, 2026 - 18:48 EST

Investigating

Our engineering team is actively investigating an issue with downloading attachments on existing applications, and we will provide an update as soon as a resolution is reached.

Posted Nov 09, 2026 - 15:54 EST

This incident affects: North Services (Merchant Enrollment).