Comcast outage affecting processing

Incident Report for Payments Hub

Resolved

This incident has been resolved.

Posted Jan 23, 2020 - 19:46 EST

Update

We are continuing to monitor for any further issues.

Posted Jan 23, 2020 - 15:01 EST

Monitoring

Comcast is currently experiencing a nationwide outage that may affect merchant processing while trying to reach EPX. Merchants may experience TCP errors when trying to process transactions.

Posted Jan 23, 2020 - 15:00 EST

This incident affected: Merchant Processing (EPX, Global (Partner), Fiserv (Partner)).