Comcast outage affecting processing
Incident Report for Payments Hub
Resolved
This incident has been resolved.
Posted Jan 23, 2020 - 19:46 EST
Update
We are continuing to monitor for any further issues.
Posted Jan 23, 2020 - 15:01 EST
Monitoring
Comcast is currently experiencing a nationwide outage that may affect merchant processing while trying to reach EPX. Merchants may experience TCP errors when trying to process transactions.
Posted Jan 23, 2020 - 15:00 EST
This incident affected: Merchant Processing (EPX, Global (Partner), First Data (Partner)).