We are continuing to monitor for any further issues.
Posted Nov 06, 2019 - 17:17 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2019 - 16:42 EST
Update
We are currently experiencing degraded performance on the EPX platform, have identified the root cause and are making corrections to resolve the problem.
Posted Nov 06, 2019 - 15:26 EST
Update
We are continuing to work with PMN support to troubleshoot some remaining merchant connectivity issues through their infrastructure, but the earlier issues with TNS-specific dial up trouble have been resolved.
Posted Nov 06, 2019 - 13:36 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 06, 2019 - 12:52 EST
Identified
TNS has reported they are observing declines for merchants dialing 8009059840 / 8009059839. Further updates will be issues as status changes.
Posted Nov 06, 2019 - 11:49 EST
Update
We are continuing to investigate this issue.
Posted Nov 06, 2019 - 10:34 EST
Investigating
We are currently investigating reports of troubles using the dial up authorization on EPX.
Posted Nov 06, 2019 - 10:34 EST
This incident affected: Merchant Processing (EPX).