EPX - Comm Errors

Incident Report for Payments Hub

Resolved

This incident has been resolved, all systems are operational at this time.

Posted Apr 28, 2020 - 16:51 EDT

Monitoring

We have identified an issue that started at approximately 2:12 pm EST that is causing some merchants to experience comm errors. A solution is in place and we will closely monitor the situation for further impacts to customers.

Posted Apr 28, 2020 - 14:45 EDT

This incident affected: Merchant Processing (EPX).