VISA Transaction Timeouts

Incident Report for Payments Hub

Resolved

This incident has been resolved. All systems are operational at this time.

Posted Aug 02, 2021 - 23:48 EDT

Monitoring

We are continuing to monitor an upstream issue with the potential to impact VISA transactions. At this time most timeouts appear in the past; however, we are still observing a small number of Debit / EBT transaction experiencing authorization issues.

Posted Aug 02, 2021 - 20:13 EDT

This incident affected: Merchant Processing (EPX), Payanywhere (Payanywhere), and Processing Gateways (Inovio Gateway).