All Systems Operational

Merchant Processing Operational
EPX Operational
Global (Partner) Operational
Fiserv (Partner) Operational
Federal Reserve - Merchant Funding (External) Operational
Banking Networks - Funding (External) Operational
Payanywhere & Payments Hub Operational
Payanywhere Operational
Payments Hub - Merchant Portal Operational
North Services Operational
Merchant Enrollment Operational
Agent Portal & Reporting Operational
Funding Operational
Terminal Downloads (NAB/EPX) Operational
Processing Gateways Operational
Inovio Gateway Operational
Inovio Customer Portal Operational
PayTrace Operational
JSON API Operational
Virtual Terminal Operational
Branded Site Operational
Traditional API & Secure Checkout Operational
Reports - Billing | Invoicing Operational
SALIDO Operational
SALIDO - App Operational
SALIDO - Bridge/Web Access Operational
SALIDO - Reporting Operational
SALIDO - Online Ordering Operational
SALIDO - Integrations Operational
Factor4 - Giftcards Operational
SALIDO - Payment Processing Integrations Operational
Point and Pay Operational
Shared Services (Customer Facing) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 5, 2026

Resolved - The problem has been identified and corrected, all systems are working as expected now.
Nov 5, 11:28 EST
Investigating - We are experiencing degraded performance with merchant enrollment and page loading in the Partner Portal. The team is actively investigating and will share an update shortly.
Nov 5, 09:57 EST
Resolved - This incident has been resolved.
Nov 5, 00:53 EST
Monitoring - Due to an overnight ACH processing issue, some BMO NDF merchant deposits will be delayed. Impacted funds are expected to post by 1:30 PM ET today, November 4, 2026.
Nov 4, 02:03 EST

Nov 4, 2026

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Resolved - This incident has been resolved.
Oct 23, 18:48 EDT
Update - BMO has confirmed that the delayed ACH file has been successfully processed for same-day funding. Affected BMO merchants should receive their deposits by the end of the business day today, October 23.

We will continue monitoring deposit activity to ensure funds are posted as expected.

Oct 23, 10:58 EDT
Update - We are still working on a finalized funding timeline and will provide our next update by 11:30 AM ET.
Oct 23, 10:42 EDT
Monitoring - Some BMO merchants may experience delayed deposits today due to an earlier ACH file processing issue at BMO. The issue has been resolved, and deposits are expected to post later today, pending confirmation from BMO.
We are actively working with BMO and EPX to confirm funding timelines and will provide our next update by 10:30 AM ET.

Oct 23, 09:23 EDT

Oct 22, 2026

No incidents reported.